Return Policy
RETURN POLICY
Thank you for choosing Gen's Gym for your digital product needs. We take pride in delivering high-quality digital products and services to our valued customers. Please read our return policy carefully before making a purchase.
1. No Refunds Policy
All sales of digital products, including but not limited to software, digital downloads, subscriptions, and online services, are final. The purchase of digital products provide immediate access and are deemed "used" directly after purchase. We do not offer refunds for any reason. By making a purchase, you acknowledge and agree to our strict no refunds policy.
2. Product Compatibility
Before purchasing our digital products, it is your responsibility to ensure that your device, operating system, and software are compatible with the product's specifications. We provide detailed information about product requirements on our website, and it is your responsibility to review this information prior to making a purchase.
3. Product Support
We are committed to providing excellent customer support to assist you with any technical issues or questions you may have regarding our digital products. If you encounter problems, please contact our support team at info@gensgym.com for assistance. Please note that support services are subject to the terms and conditions outlined in our separate support policy.
4. Licensing and Ownership
When you purchase a digital product from Gen's Gym, you are granted a non-exclusive, non-transferable license to use the product for personal purposes only, as specified in the product's licensing agreement. You do not acquire ownership of the product or its underlying intellectual property.
5. Unauthorized Use
Any unauthorized use, reproduction, distribution, or sharing of our digital products, including but not limited to sharing login credentials or distributing product files, is strictly prohibited and may result in legal action.
6. Changes to the Return Policy
Gen's Gym reserves the right to modify or update this return policy at any time. Any changes will be posted on our website, and it is your responsibility to review the policy periodically.
7. Contact Information
If you have any questions or concerns regarding our return policy, please contact us at:
info@gensgym.com
By making a purchase from Gen's Gym, you agree to abide by the terms and conditions outlined in this return policy.
Thank you for choosing Gen's Gym for your digital product needs. We appreciate your business and look forward to serving you.
Sincerely,
Gen Coco
Founder, CEO